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Use the contact form below to send a message to Aromaleigh to Aromaleigh's Customer Service Portal.

REQUESTS FOR FREE SAMPLES OR FREE PRODUCT WILL BE IGNORED.

Please allow 24-48 hours for reply during business days, and 24-72 hours for reply during weekends or holiday times.

Aromaleigh is a small one person business utilizing part time help for customer service and emails. For this reason replies can take somewhat longer. If in doubt your message has been received, please resend and check your spam/junk folder for replies from Aromaleigh. 

 

Please read the following before you send a message:

    1. Requesting items be added on to an order, or orders to be combined?  
      I receive many requests to add items on to orders, or to combine two orders to save on shipping. At this time, I am not able to honor these requests. Please make sure your orders are complete AND accurate when you place them. 

    2. Requests For Free Product, Or Requests To Wholesale? I Don't Give Out Free Samples, Or Wholesale My Handcrafted Products. These requests will be deleted.

    3. Password issues? If you haven't placed an order with Aromaleigh prior to July 6 2015, then you're trying to log in with an old password. You need to create a new account. If you have shopped with Aromaleigh after 7/6/2015 then you missed my recent "account invite" inviting you to activate your new account here on this brand new website, live as of 7/15/16. Please check your spam or junk mail folders for this email. If you can't find it and wish to maintain the same account, send a message. The easiest option is to create a new account, however.

    4. Query about Kristen's 2002 book, "Holistic Aromatherapy for Animals"? Almost 15 years have passed since my book was published. I don't do interviews, or provide "Technical support" or consultation for the book. Resources in the back of the book may be out of date, but fortunately, Google has advanced an incredible lot since my book was published and should be able to help you find whatever you're looking for, be it ingredients, essential oils, jars, etc! Thank you!

    5. IF YOU ARE HAVING DIFFICULTY PLACING AN ORDER, WE ARE UNABLE TO PROVIDE INDIVIDUAL TECH SUPPORT. PLEASE TRY THE FOLLOWING: Try a different browser, try a different device altogether, restart your computer, restart your phone/tablet, try to place your order at a different time, try a different payment method (if you are trying to use paypal, try a credit card instead or vice versa), make sure your security settings (if you use a security program such as Norton) aren't set so high that you're disallowing online ordering. Thank you for your understanding- individually troubleshooting occasional online ordering issues isn't something within the scope of what I can do. 

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